Refunds & Cancellation Policy
Introduction
At TargetShine, we are committed to providing high-quality, outcome-driven career services, including resume optimization, LinkedIn profile enhancement, and AI-powered career tools. This Refunds & Cancellation Policy is designed to ensure transparency, fairness, and clarity regarding cancellations and refunds. By purchasing or using our services, you agree to the terms outlined below.
Cancellation by Client
Clients may request a cancellation by contacting the TargetShine support team at any time via email or the Contact page. However, submitting a cancellation request does not automatically guarantee a refund. Cancellation requests are evaluated based on the type of service purchased and the stage of service delivery at the time of the request.
Once a service has been initiated, processed, reviewed, or partially delivered, cancellation may no longer be possible. TargetShine reserves the right to determine whether a cancellation request can be accommodated.
Refund Eligibility
Refunds are strictly limited and will be considered only under specific circumstances. A refund request must be submitted within 7 (seven) calendar days from the original payment date. Requests made after this period will not be eligible for consideration.
Refunds may be approved only in cases where TargetShine is unable to deliver the purchased service at all due to a verified platform or service failure. Dissatisfaction with results, subjective expectations, change of mind, or partial usage of services do not qualify for refunds.
Digital services that have already been delivered, including but not limited to resume drafts, LinkedIn profile content, templates, or AI-generated outputs, are generally non-refundable. In certain cases, partial refunds may be considered for unused services, subject to internal review and approval.
All refund requests are reviewed on a case-by-case basis and are subject to validation by the TargetShine team. TargetShine reserves the sole and absolute right to approve or reject any refund request.
How to Request a Refund
To request a refund or cancellation, clients must contact TargetShine support through the Contact page or by emailing support@targetshine.com. The request should include the registered email address, order or transaction ID, date of purchase, and a clear explanation of the issue encountered. Supporting evidence may be requested to assist with verification.
Incomplete or unclear requests may result in delays or rejection of the refund request.
Processing Time
Once a refund request is approved, the refund will be initiated within 7–10 business days. Refunds are processed only to the original payment method used at the time of purchase. Depending on the payment provider, bank, or card issuer, it may take additional time for the refunded amount to reflect in the client’s account.
TargetShine is not responsible for delays caused by third-party payment processors or financial institutions.
Conclusion
TargetShine stands by the quality and value of its services and aims to maintain a fair and transparent refund process. We encourage all clients to review this policy carefully before making a purchase to ensure a smooth and informed experience.
